TD Magazine Article
Member Benefit
Differentiating Customer Education From Talent Development
Content
Before making the leap, know the key differences between teaching customers and teaching employees.
Before making the leap, know the key differences between teaching customers and teaching employees.
Fri May 01 2020
Content
As the field of customer education emerges alongside fast-moving SaaS businesses and technology companies, talent development professionals find themselves exploring careers in the field. How different is customer education from the average TD role? Many experienced TD professionals would argue that there's no difference aside from the intended audience. In our experience building and leading customer education teams, we've found some key differentiators.
As the field of customer education emerges alongside fast-moving SaaS businesses and technology companies, talent development professionals find themselves exploring careers in the field. How different is customer education from the average TD role? Many experienced TD professionals would argue that there's no difference aside from the intended audience. In our experience building and leading customer education teams, we've found some key differentiators.
